Returns & Exchanges

Items eligible for return or exchange if unworn (with tags still attached) and the return is requested within 30 days of receiving the shipment:

  • Grace & James Kids Clothing
  • Feltman Brothers Clothing
  • Footmates Shoes
  • Sun San Shoes

Custom items are not eligible for returns or exchanges.

You have three options when requesting a return/exchange:

  1. Return and Refund: Returns are subject to a 15% restocking fee. Once your return is received, you will receive a refund confirmation.
  2. Return for Store Credit: Once your return is received, we will issue store credit (totaling the price of item prior to tax and shipping) to you via email.
  3. Exchanges: Exchanging for the same item in a different size is no additional cost. After requesting an exchange and shipping the item back to Grace & James Kids, we will ship the new size.
Let's Start My Return/Exchange

Returns are processed each week, if you do not see an update in your email, please reach out to us via