Returns & Exchanges
Items eligible for return or exchange if unworn (with tags still attached) and the return is requested within 30 days of receiving the shipment:
- Grace & James Kids Clothing
- Feltman Brothers Clothing
- Footmates Shoes
- Sun San Shoes
Custom items are not eligible for returns or exchanges.
You have three options when requesting a return/exchange:
- Return and Refund: Returns are subject to a 15% restocking fee. Once your return is received, you will receive a refund confirmation.
- Return for Store Credit: Once your return is received, we will issue store credit (totaling the price of item prior to tax and shipping) to you via email.
- Exchanges: Exchanging for the same item in a different size is no additional cost. After requesting an exchange and shipping the item back to Grace & James Kids, we will ship the new size.
Let's Start My Return/Exchange
Returns are processed each week, if you do not see an update in your email, please reach out to us via gjkcustomercare@gmail.com.